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FAQ

We provide a Non-emergency transportation, door to door service. We offer 3 different Levels of Service: Ambulatory, Wheelchair or Stretcher.

Our fleet is composed by 2 kind of vehicles:

  1. Mini-Vans: Which can accommodate up to 6 passengers comfortably seated with enough leg room for tall people. This kind of car is assigned to “Ambulatory” passengers.
  2. Vans: This vehicle is wheelchair accessible and stretcher capable. It can accommodate up to 1 stretcher, 1 wheelchair and up to 3 seats at the same time. Also, it can be setup for 2 wheelchairs and 3 seats at the same time.

An ambulatory passenger is consider every passenger who walks by their own, uses a cane or a walker.

It is not mandatory, passenger can travel by their own regardless of the Level of Service (Ambulatory, Wheelchair or Stretcher). We offer a door to door service. Please remember this is a Non-emergency transportation service, therefore, we do not provide medical assistance during the trip.

Our office will contact the Emergency contact provided to find a the best solution at that point.

Rates are calculated based on the trip length shown on Google Maps, level of service, quantity of destinations and amount of escorts.

The first stage of scheduling a trip is in fact receive a quote. On the quote we will provide, the customer can see details of the trip rate.

The cancellation fee applies only if the costumer cancel at the door.

No, we do not provide oxygen to our passengers, however, we do offer oxygen tank holders for your convenience.

Yes, as far as the luggage could be placed on a safety space within the vehicle.

Is a customer choice, nonetheless, shared rides are lower rate.

Virtually anywhere depending on availability.

Customer can set up return trip as “Will Call” directly on the Blue Way Transportation Web page. When the member call to “activate” the will call trip, a driver will pick up the passenger within an hour after activation depending on traffic.

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Tony
Non-Emergency Medical Transportation

We take care of your transportation needs and make all of your trips with us a pleasant experience

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