What kind of transportation service do we offer?
We provide a Non-emergency transportation, door to door service. We offer 3 different Levels of Service: Ambulatory, Wheelchair or Stretcher.
What kind of vehicles do we offer?
Our fleet is composed by 2 kind of vehicles:
What is an "Ambulatory passenger"?
An ambulatory passenger is consider every passenger who walks by their own, uses a cane or a walker.
Does a passenger must travel with an attendant or escort?
It is not mandatory, passenger can travel by their own regardless of the Level of Service (Ambulatory, Wheelchair or Stretcher). We offer a door to door service. Please remember this is a Non-emergency transportation service, therefore, we do not provide medical assistance during the trip.
What happens if the passenger have no one to receive them on their return trip?
Our office will contact the Emergency contact provided to find a the best solution at that point.
How does the rates are calculated?
Rates are calculated based on the trip length shown on Google Maps, level of service, quantity of destinations and amount of escorts.
How much does a customer will pay for a trip?
The first stage of scheduling a trip is in fact receive a quote. On the quote we will provide, the customer can see details of the trip rate.
There's a cancellation fee?
The cancellation fee applies only if the costumer cancel at the door.
Do we offer oxygen on board?
No, we do not provide oxygen to our passengers, however, we do offer oxygen tank holders for your convenience.
Passengers can travel with luggage?
Yes, as far as the luggage could be placed on a safety space within the vehicle.
It is a share service or a private trip?
Is a customer choice, nonetheless, shared rides are lower rate.
How far can we go?
Virtually anywhere depending on availability.
What happens if the passenger does not know at what time will finish with the doctor?
Customer can set up return trip as “Will Call” directly on the Blue Way Transportation Web page. When the member call to “activate” the will call trip, a driver will pick up the passenger within an hour after activation depending on traffic.
We take care of your transportation needs and make all of your trips with us a pleasant experience
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